Delays & claims
Why your flight is late, in plain English, and whether the airline owes you money under UK261 or EU261.
All articles: Delays & claims
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13 Oct 20261 min read
"ATC restrictions": what it really means when the sky ahead is full
Your delay was blamed on air traffic control restrictions. What that phrase covers, why it happens and whether you can still claim compensation.
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13 Oct 20262 min read
"ATC restrictions" is no longer an automatic get-out. What the new EU ruling means for your claim
On 8 October 2026 the EU Court of Justice ruled that an air traffic control decision isn't automatically an extraordinary circumstance. Here's what changes.
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13 Oct 20262 min read
What is a CTOT slot? Why your plane is ready but not allowed to leave
Your flight is boarded, the doors are shut, and nothing happens. A controller explains the slot system, why it exists and what it means for a claim.
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13 Oct 20261 min read
Technical problem on your flight? You can probably claim compensation
A technical fault is normally the airline's responsibility, not an extraordinary circumstance. When you can claim, and the few exceptions.
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13 Oct 20261 min read
Strike days: what you can still claim when air traffic control walks out
An ATC strike usually means no compensation. But you're still owed food, drinks, a hotel and a choice of refund or rerouting. Here's what to ask for.
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13 Oct 20262 min read
Claim it yourself: the free way to get flight delay compensation (with letter)
You don't need a claim company. How to claim UK261/EU261 compensation directly from the airline, step by step, with a free letter you can copy.